When working with others, be it colleagues, clients or customers, it’s key to understand the importance of influencing for mutual benefit. If that’s your goal, chances are you won’t sink to using manipulation, which…
When Henry Kissinger was National Security Adviser to the US President, he once received high-grade intelligence from a new analyst. Kissinger, however, did not act upon it. When afterwards the intelligence proved to have…
I’m all about the pivotal moments. And that most-often brings to mind the “big” moments. But our success (or otherwise!) has an awful lot to do with the “small” things we consistently do. Or don’t…
If you want to develop your career or business, you need to ensure your voice is heard. It doesn’t matter how talented you are if no one ever hears from you and you sit silently…
The way we communicate often decides how big a slice of the cake we get. Does this seem a bit exaggerated? That may well be the case, but it doesn’t make it less true. Moreover,…