President John F. Kennedy on 24 May 24 1961 set a goal for the United States to send men to the Moon and return them safely to Earth by the end of the decade. It…
The Western retail industry seems to be going through something of an existential crisis. Every day, it is in the news, as brand after brand goes under. In 2017, nearly 9,000 ‘big brand’ stores closed…
What do great speeches and great novels share? They both grab people’s attention from the start. From the moment you begin speaking, you need to hook your audience’s attention. I believe the most important lines…
Abba were wrong, I think. It’s not ‘money, money, money’ that makes the world go round, which is what economists believe. It’s not even ‘Love Actually’. Love makes us feel better, but it doesn’t help,…
One of the most common misstakes regarding structure I encounter when meeting my clients is that they create to-do-tasks that are too big.
Satisfaction is not enough A first association with the word “Satisfaction” is good and positive. As opposed to bad and negative. As opposed to dissatisfying. And so, phrases like “Customer Satisfaction” and “Satisfaction Guaranteed” enter…
As a qualified coach and EQ practitioner who has spent more than 25 years helping people develop their commercial life skills, I’m often asked what the secret to success is. And without hesitation, I reply…
As a nation, we’re more tech-savvy than ever before. Smart watches and hoverboards, Google Glasses and cordless earphones – the average person carries a lot of tech round with them every day. Gym junkies and…
What sorts of skills do managers really need? You are probably used to tapping into a variety of skills, techniques and competences to manage people, teams and get the most out of them. You probably…
The typical stereotypes still prevail In the press and in the entrepreneurial environment, stories of how hard work it takes to succeed with its business abound, and the ‘real’ entrepreneurs are those who work 90…