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What did you learn today?

My Dad made a major commitment to my twin sister and me when he promised to be there for our first day of school. He worked in Sao Paulo, Brazil and only came back home…

Key lessons from musicians can help your business thrive

Both successful artists and bands have learned how essential it is to engage their fans. Their fans don’t simply bring recognition they also bring financial success, in what is one of the most competitive industries….

How to ensure your business is on the right side of history in 20 years

History has a habit of looking unfavourably towards individuals and corporations who don’t hold up to the scrutiny of modern morality. This is evidenced by

What happens when we are equal?: The first world problems of equality and how to move past them!

I read last week a new survey stating that Denmark on most parameters have reached gender equality and that we are in top compared with other countries. Though it might not be a 100%, it…

50th Anniversary of the first flight of the Lunar Module

President John F. Kennedy on 24 May 24 1961 set a goal for the United States to send men to the Moon and return them safely to Earth by the end of the decade. It…

Retail Therapy: Why the retail industry is broken – and what can be done to save it

The Western retail industry seems to be going through something of an existential crisis. Every day, it is in the news, as brand after brand goes under. In 2017, nearly 9,000 ‘big brand’ stores closed…

How to engage your audience from the first words of your speech

What do great speeches and great novels share?  They both grab people’s attention from the start. From the moment you begin speaking, you need to hook your audience’s attention. I believe the most important lines…

Money doesn’t make the world go round

Abba were wrong, I think. It’s not ‘money, money, money’ that makes the world go round, which is what economists believe. It’s not even ‘Love Actually’. Love makes us feel better, but it doesn’t help,…

A to-do-task is shorter than a workday

One of the most common misstakes regarding structure I encounter when meeting my clients is that they create to-do-tasks that are too big.

Why career satisfaction is the wrong goal

Satisfaction is not enough A first association with the word “Satisfaction” is good and positive. As opposed to bad and negative. As opposed to dissatisfying. And so, phrases like “Customer Satisfaction” and “Satisfaction Guaranteed” enter…

5 secrets of successful people

As a qualified coach and EQ practitioner who has spent more than 25 years helping people develop their commercial life skills, I’m often asked what the secret to success is. And without hesitation, I reply…

What businesses can learn from athletes

As a nation, we’re more tech-savvy than ever before. Smart watches and hoverboards, Google Glasses and cordless earphones – the average person carries a lot of tech round with them every day. Gym junkies and…

7 key skills for managers in 2019

What sorts of skills do managers really need? You are probably used to tapping into a variety of skills, techniques and competences to manage people, teams and get the most out of them. You probably…

When family and business co-exist

The typical stereotypes still prevail In the press and in the entrepreneurial environment, stories of how hard work it takes to succeed with its business abound, and the ‘real’ entrepreneurs are those who work 90…

How to overcome the challenges of developing and launching your product

If you have an idea for a product you are passionate about, you are on a path with challenges – challenges that can be overcome. It’s important to remember that the idea is just the beginning

Growing your business: how to get third-party sellers signing up to sell via your platform

Right now is an excellent time to be an online marketplace founder. Marketplaces are disrupting just about every industry and global growth continues to explode. In 2017, Amazon generated $31.88 billion in third-party seller

Do and How to give feedback when something has gone badly wrong

Most people do the best work they can and make a positive contribution. However, sometimes a team member can get things wrong and let you down, in a major way. As a colleague, business owner…

50th ANNIVERSARY OF APOLLO 8’S CHRISTMAS TV BROADCAST

This month marks the 50th anniversary of humankind’s first journey to the Moon. Apollo 8 was launched 21 December 1968 by a 363-foot-high, three-stage Saturn V rocket from the Kennedy Space Center in Florida.

If you’re in the nightclub industry, how can you remain competitive?

Although the nightclub industry is still significant around the world, the number of people who go to nightclubs in the UK continues to decline.

New product design: how to create a design classic that sells

Creativity can seem very mysterious. But ideas are always inspired by something or, more accurately, a combination of things.

How to add impact to your presentation by using unusual props

and using them smoothly and seamlessly will add to the content and/or delivery of a presentation. Here are some suggested types of props and how to use them for maximum effect. Make your presentation is...

The future of space exploration: NASA’s InSight spacecraft lands on Mars

Safely landing robotic explorers on Mars is not easy. The wreckage of crashed U.S., Russian, British, and European Space Agency (ESA) probes litter the Martian landscape.

How to boost your career or business by becoming a go-to conference speaker

One of the best ways to raise your profile and boost your career or your business is to speak at conferences. The trick of course is being able give your speech or presentation in a…

Technology is changing our lives – especially when it comes to medical devices

We have seen the bulkiest of devices shrink down to once-unfathomable sizes, thanks to miniaturization and wireless connectivity have seen. While we all enjoy our smartphones, mp3 players and other entertainment and communications devices, the portability of…

Makhov’s Hypothesis: The Four-Leaf Clover

Studying epochs and industrial revolutions, and giving lectures on innovation to business people, I noticed some common traits that distinguished successful societies and states form unsuccessful ones. This observation fascinated me and inspired me to…

What is Smart Strategy?

Strategy is a much-abused subject. An online search of the word alone produces over 93 million references. A similar search on a popular retail site shows that there are over 120,000 books written about it….

The Kitkat case: why keepting your shape matters

It is ironic that Mondelez, the company behind the much-loved Toblerone bar, has managed to prevent Nestlé from registering the shape of its four-fingered KitKat as a trademark – especially because the distinctive shape of…

Will technology help you develop a career in comedy?

How many people do you know who’ve done a comedy course and dream of ditching their current job to become a stand-up?  Comedy continues to be massively popular with audiences however the road to fame…

Show Some Leadership

I love to tweet about all kinds of subjects (you can connect @TheSumoGuy). Two of my most popular tweets were in relation to the time I failed to comment on my wife’s new jumper, and…

The seven hacks of highly effective habits

Identifying well-defined behavioural patterns in the work­place may not be easy. At least not with those that have the biggest potential to improve wellbeing and performance. For this rea­son, it’s important to look at the…

AI is changing the workplace and the world. But is it helping to eliminate the workplace bias?

Based on analyst predictions, today’s workplace is on the brink of disruption. New connected technologies, such as AI, machine learning and cognitive collaboration practices, promise to change the nature of the workplace as we know…

Five characteristics you can cultivate to be better boss

As any manager knows, there is no simple strategy for becoming a great boss. Ultimately, you have to inspire and motivate others to deliver results – but how can you encourage them to follow your…

How to break through barriers to change

‘No, not that one!’ my four-year-old shouts from his bed when I’m getting his clothes out for the day.   On the inside I’m about to explode. On the outside I’m showing my best impression…

How to earn trust as a leader

“The first job of any leader is to inspire trust.” – Stephen R. Covey   Scan the headlines and in minutes we can form the opinion that trust in leaders is in short supply. What about…

How making a positive contribution will allow your brand to prosper

If you own a health and fitness brand or have a great idea for one now is the time to consider how your brand story can include making a contribution in the world.   Let’s…

Are you letting your values stand in your way?

Goals. Values. Beliefs. The personal development trifecta. I create and commit to powerfully inspiring goals. I come to know – and align – to my values. And I choose to adopt empowering beliefs. And so:…

Seven ways to make your online business a success

Setting up and online business is an attractive prospect.   After all, ecommerce is a big market. But it can be fraught with challenges. Unfortunately, having a great idea and business plan isn’t enough to…

True insight: creating meaning in a data driven world

“Before we demand more of our data, we need to demand more of ourselves” – Nate Silver   There is always a crisis in marketing: from new consumer sophistication, to new channels; from new thinking…

ILM Discussion: Happy holidays

Business and finance journalist, Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper.   As Britain’s summer continues to shine, research from…

Sorting out your ‘flipping’ attitude

Your attitude is a choice that you simply keep choosing.   At times though, you may feel like it isn’t a choice, just how you are at that particular moment. But it is something you…

How to keep employees engaged and make your business more profitable

During their long journey across the skies, Canada geese, in their V-formation, have a clear goal and a sense of purpose.   Growing a business is also a journey that can be much more productive…

Have faith and ask for help more often

One of the reasons why we sometimes have such an overwhelming amount of things to do is that we don’t delegate enough.   Some of us find it easy to ask others for help and…

ILM Discussion: Managing the day-to-day

Business and finance journalist, Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper.   Whether we have the word ‘manager’ in our…

Sports lessons to help your team at work

There’s a lot written and said about what teams at work can learn from sports teams. Much of it is inspirational, some of it is useful, and some just doesn’t travel into your average workplace…

The development stages of AI we all need to know about

With the pace of development of AI accelerating we are all being impacted by AI at work and at home.   Because of this, we all need to keep learning about it and stay up-to-date…

Mission Impossible: Leading change in successful organisations

Successful organisations automatically erect formidable barriers to change – with very few exceptions.   When you are the market leader; when revenues are growing year on year; when shareholders are ecstatic and when your company’s…

ILM Discussion: Communication, communication, communication

Business and finance journalist, Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper.   In order to communicate well with customers, businesses…

Five Top Tips for Managing Absence During Hot Weather

As temperatures keep getting hotter and hotter this summer, staff absences are set to rise.   This is not so much about people wanting a day off in the sun, but more likely due to…

How to handle being overlooked for promotion

Your colleague – maybe your best work buddy – just got promoted, and you didn’t.   As well as feeling pleased for them, for some of us it’s natural to feel a pang of envy…

Leadership thinking that drives results

There are a few stand-out competencies that make up stand-out leadership.   Strategic thinking. Communications. Influencing. Building relationships. Execution. But, in the end, unless you’re delivering results the world deems valuable, none of the rest…

Navigating A Changing World: 10 Principles for Future Leaders

A good future focused leader has to have a ‘futurist mindset’.   This means being able to look over the horizon on a continuous basis and constantly adjusting our present-day actions in response to what…

ILM Discussion: People vs. profit

Business and finance journalist, Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper.   We’ve all heard the old adage: all’s fair…

Step back and consider a better way of working

We frequently ask people in our workshops and webinars to tell us about the challenges they experience from day to day.   This is done using a non-technical audio measurement system of our own invention…

ILM Discussion: The value of experience

Business and finance journalist, Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper.   When it comes to appointing leaders in a…

Top tips for startups: turning a great idea into a successful brand

Most of us dream of being super healthy and fit.   More and more people dream of creating a health food or drinks brand in this dynamic market sector. Navigating this market with its constantly…

Tips for presenting on the small screen

In today’s world presenting yourself well on the small screen is becoming an essential business skill.   It’s so easy now to film short pieces on a camera phone and upload them to social media…

ILM Discussion: Navigating professional relationships

Business and finance journalist, Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper.   Building and maintaining good working relationships between co-workers,…

Almost a third of start-ups don’t make it to their fifth year

Start-ups are everywhere but do they generate economic growth?   A report Does Entrepreneurial Success Generate Economic Growth? published by the Institute of Innovation and Knowledge Exchange (IKE) asks that very question. The results are startling and go…

ILM Discussion: Creating an inclusive culture

Business and finance journalist Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper   As firms’ customer bases and workforces become steadily…

Workload management: Getting your priorities straight

If you often have more to do than there is time to do it, then you are letting too many tasks be important at once.   Most of the tasks you have to do are…

ILM Discussion: Trust and transparency

Business and finance journalist Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper   Open and honest communication is key to engendering…

Summer in the office: the dos and don’ts

When the weather warms up and holidays are edging closer, it can be all too tempting to relax and let your professional guard down.   If this is something you identify with, then you aren’t…

The increased role of HR in business strategy

In years gone by it would be uncommon for a CEO to consult data from the HR Director when considering business strategy and future direction.   Fast-forward to today and evolutions in the workplace (and…

ILM Discussion: Overcoming stereotypes in the workplace

Business and finance journalist Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper   Diversity and stereotyping are issues all of us…

Dealing with and preventing demotivation among your team

It often strikes me how leaders feel powerless to deal with demotivation in those they manage.   Firstly it’s good to recognise that ‘motivate’ isn’t actually something we do to people – it’s more about what…

15 Tips to Boost Productivity in the Workplace

Friday might be fun, but Tuesday’s the day to get stuff done.   It turns out Tuesday gets the highest productivity rankings of all other days of the week, according to an Accountemps survey of…

How to achieve open and honest communication in the workplace

My career prior to coaching was in the consultancy business: an industry built entirely on turning problems into projects. And I’ve always appreciated the many lessons just that stance alone has taught me. For example:…

Four ideas to encourage team spirit during the World Cup

The World Cup 2018 kicked off yesterday and the excitement is tangible.   With hosts Russia beating Saudi Arabia 5-0 in the first match, the tournament continues for the next month with the final taking…

Making the right choices around food and fuel

In an ever more confusing discussion around nutrition and health, the elephant in the room is that we just don’t have a simple manual that tells us the rules when it comes to food.  …

ILM Discussion: Education in the workplace

Business and finance journalist, Matt Packer discusses key news stories with the Institute of Leadership & Management (ILM) head of research, policy & standards, Kate Cooper.   Nothing a large American cooperation does is ever…

Decision-making Traps Great Leaders Know How to Sidestep

I often say, if I could only gift one habit to a would-be leader, career accelerator or high performer, it would be the decision-making habit.   The ability to move effortlessly through professional life making…

What to do if a colleague’s work isn’t up to scratch

You’ve delegated a task to a colleague. They’ve been working on it without needing any help from you – or so it seemed.   Finally, the time comes for you to review what they’ve done….

The role of emotions in business

The 70s duo Gallagher and Lyle sang, “I wear my heart on my sleeve.” But is that level of transparency appropriate at work?   What place do emotions have in business? Are they helpful or…

Reading multiple emails at once reduces stress

Many of us feel stressed due to the seemingly endless amount of emails that keep pouring into our inboxes. Researchers at the University of California, MIT and Microsoft recently conducted a study on how our…

Open questions to answer before you sign that big deal

Why do so many big mergers and acquisitions (M&A) deals fail?   Business literature consistently reports that more than half of all deals do not deliver their planned business case. Quite a few result in…

Getting to grips with the concept of artificial intelligence

The idea of AI brings out a range of emotional responses.   Some are positive, particularly from those with the early adopter mindset who like the idea of say, self-driving cars. Others take a more…

10 tips to handle your email while on holiday

More and more British workers are checking their email out of hours, with 37% logging on when abroad and working during their annual leave. So how can we manage our email efficiently to spend less…

How to be assertive and stand-up for what you deserve

Assertiveness is a behaviour that many of us tend to shy away from talking about or developing.   As if it’s somehow a negative, an undesirable and simply not us. But those types of beliefs…

Seven steps to better delegation

When it comes to delegation, some of us are better at letting go than others. However, when done well, it not only frees up your time to spend on other things but empowers your team…

The importance of creating customers for life, not just for a campaign

While acquiring new customers is a priority for many businesses, it’s certainly not cheap.   In fact, it can cost five times as much to attract a new customer than it does to keep an…

Two in five UK consumers plan to request personal information within six months of GDPR

Organisations are set to be inundated with requests for personal information from UK consumers. This is according to new findings from a study by Veritas Technologies. The multi-cloud data management company found that two in five (40%)…

A toolkit for the introverted public speaker

If you have a ‘hang-up’ about speaking in public I can empathise. Up until recently, I blamed my dry mouth and other symptoms on my shyness. Certainly, all my school reports reinforced this assessment: ‘She…

How to ask for flexible working

Today’s workplace has evolved from people sitting in allocated desks to a much more fluid and flexible environment. Many companies are now adopting an agile approach to how their workforce operates. Through the evolution of…

Seven tips for dealing with stress at work

Everyone deserves to be happy at work. That includes you. If you need more persuading, note that companies also benefit from having happy employees, in terms of both morale and a better bottom line. Stress…

How are companies tackling mental health in the workplace?

Mental health is a subject which many employees still struggle to talk about in the workplace.   But it’s not an issue that can be swept aside and ignored. Especially when you consider the figures…

Nature, humanity, and technology walk into a conference room

It won’t surprise you to know that we’re more distracted than ever.   And here’s the real punchline… We’ve stacked the deck against ourselves.   At first, our brains evolved to seek new stimuli. This…

How to use contrast to make your presentations more persuasive

You won’t persuade anyone to your point of view or proposed course of action unless you grab their attention and keep it with you.   If you want to persuade then blending into the background…

The benefits of focusing on what matters most

The key question in this unpredictable era:   What is your sense of purpose that will enable you to flourish in changing times?   What is your purpose? This is probably the single most important…

Do a full body workout without leaving your desk

As it turns out, sitting at a desk all day is, well, not that good for us. Research shows that a lack of physical activity during the working day — known as a “sedentary lifestyle”…

How to prevent communication problems with your co-workers

Remember that productive conversation you had with your colleague? Yes, that one. The one where you discovered next day that he or she had walked away with a completely different idea to what you thought…

How to prevent silent assumptions from misinforming our decisions

What is better proof of original thinking than creating the ultimate management metaphor?   A shining example, for me, is the ‘black swan’. The black swan was introduced by Nassim Nicholas Taleb in his bestselling…

Five things to consider if your internet connection is painfully slow

If your internet connection is so slow that it’s driving you to distraction, don’t panic.   There are things you can do to speed it that don’t involve spending a lot of money. Before you…

Preparing for the full impact of AI on the economy

There is a lot of hype about Artificial intelligence (AI).   We need to step back and face up to the critical issues that will shape the future economy and our lives. Here we draw…

How to motivate investors in your equity crowdfunding campaign

Have you ever wondered what investors are looking for when deciding whether to invest in an equity crowdfunding campaign?   What makes the difference in their decision to invest or not? The answers to these…

How to practice resilient leadership

Resilience – the capacity to bounce back from difficulty or disappointment – is an essential leadership quality.   Why? Because leadership, in all its forms, is about the capacity to initiate (and create) an alternative…

How to influence without manipulating

When working with others, be it colleagues, clients or customers, it’s key to understand the importance of influencing for mutual benefit.   If that’s your goal, chances are you won’t sink to using manipulation, which…

Nine steps to creating a healthy workplace

Through the year there can be changes in employee morale and certain times where there is always an increase in positivity.   However, employees can often feel overworked during busy periods of the year. Your organisation can make…

Is the best price always the best deal?

Imagine going into a car salesroom and saying: ‘I want a car, what is your best price?’   You’d expect the sales person to start asking questions about what you’d be using the car for,…

Project management: How to divide a large task into smaller pieces

It is undoubtedly a good idea to divide larger tasks into smaller ones, making them easier to approach and reducing the risk of postponing them.   A task can be considered ‘large’ when it is…

Strategic lessons for business from a study on the future of war

The ultimate objective of any strategist is to look clearer into the future than his or her neighbour.   Doing so should enable them to choose the smarter moves and to better allocate resources than…

How to give your most powerful presentation yet

Imagine the scene.   Hundreds of people are packed into an auditorium. All eyes are on the speaker. That’s me! I walk onto the stage feeling tense and nervous. The butterflies in my stomach are…

Creating Intelligent Organisations

Never in modern history have companies been so vulnerable to disruption.   Failure to adapt to rapid change, failure to address disruption, and adopting to a more complex international economic environment – all these pressures…

Are you sitting comfortably? The six seating sins

Anyone that’s ever had a job interview knows about the importance of body language.   Even the tiniest changes to your posture and facial expression matter. But maybe that interview was months or even years…

How to live out your purpose, not just talk about it

Many individuals and companies are talking about ‘purpose’ these days.   It’s the new buzzword. But what is the purpose of purpose? Do brands need a purpose other than providing the basic function for which…

Choose to leave a loose end: getting your priorities straight

Sometimes we have tasks that need to be done quickly but which, for some reason, we tend not to prioritize.   We know we have to do ‘that’ one, important task but we just want…

How to be an outstanding team member

There is plenty in the literature to help team leaders be outstanding in that role.   From how to design and assemble your high-performing team, to creating and translating your vision, to driving the team…

The Zimmermann test: six success factors for communicating to management

2018 is the year in which US President Trump plans to meet the North Korean leader Kim Jong Un.   Could this be the prelude to a Korean peace treaty, ending the current armistice that…

Crucial conversations for managers

Recently, there has been a noticeable shift in the role of a manager, from evaluator to developer.   The simple interpretation of the neuroscientific rationale behind this is that the perceived fear of evaluation interferes…

Stop dithering and start delegating

What’s stopping you from delegating? For some reason, people can feel very uneasy about the whole idea of asking someone to take on a task and get it done. Typical objections that I’ve heard include:…

How to create a happy workplace

20 March marks the International Day of Happiness, which recognises the importance of happiness in the lives of people across the globe.   This year’s theme is ‘Share Happiness’, focusing on the role of relationships,…

Fostering flexible work for today’s multi-generational workforce

Whether it’s home-based workers or teams operating across disparate sites, many businesses are struggling to make the remote working vision a reality.   Contrary to popular belief, Maintel’s flexible working study revealed the differing preferences between the…

Motivate your staff with recognition

Employee recognition should be considered a key ingredient in your business mix.   Singling out exceptional employees for excellent work isn’t just a nice gesture: It boosts morale, increases productivity and innovation, and helps retain…

How to use memorable words for a memorable presentation

When we wish to communicate our ideas, there is a myriad of tools we can call upon to ensure that people remember both the memorable phrase and its memorable speaker.   As an added bonus,…

LID celebrates its 25th anniversary: Building bridges in publishing

As LID celebrates it’s 25th anniversary this year, LID Radio speaks with general manager and publisher Martin Liu, about how he started out and how the industry has evolved during that time.   Martin Liu…

15 ways business meetings and events are evolving

What are the key driving forces shaping the emerging future of business meetings, events, and conferences?   The next five years promise to bring fundamental changes across society – from the clients we serve, to…

Framing: how you present your options affects decision-making

Sometimes an insight you read simply sticks.   It sort of glues itself into your mind. You can’t resist thinking about it again. You may recognize this happening to yourself. It happened to me when…

Remove the rabbit-hole-apps

Have you ever suddenly realized that you’ve spent much longer than you intended browsing your Facebook feed, Instagram feed, Twitter feed, or any other such feed you are prone to disappearing into?   Perhaps this…

Why high performing leaders set their own model of leadership

There is a near-infinite number of leadership models out there.   Some good; some great; some not-so. In the coaching space, I’m often asked for a recommendation. Which model should I adopt and align with…

The Power of ‘Soft’ in Hard Negotiations

Negotiation is a skill that lies at the heart of our daily lives.   Wherever we go we are presented between choices and these choices tend to polarise. Left or right? In or Out? Hot…

Identifying and helping a high-functioning alcoholic in your business

For most people, their idea of an alcoholic is someone who drinks far too much and whose life is falling apart at the seams.   However, some people with an alcohol use disorder may seem…

How to manage a perfectionist boss

As a recovering perfectionist (I’ll keep trying until I’ve perfected it), I can honestly say I’ve been on both sides of this experience.   As the employee, I’ve felt the dejection when something I’ve worked…

Hit the breaks when the rush is over

Occasionally we have a deadline before which the workload seems to do nothing but increase, and our working speed certainly does.   As the due day looms closer (or the hour, for that matter), we…

Developing specific talents for sustainable negotiations

The key concept of sustainable negotiation is that negotiation is a never-ending process and, as such, it evolves constantly.   The vision of the process of negotiation stopping whenever a deal is signed is a…

The key to motivated, invested and valued staff

If you run your own business, it’s likely you’ll be looking for ways to reward and retain key staff. Equally, if you are a top executive in a promising business, you may be wondering whether…

Do you really know how good, or bad, you are at your job?

 Are you as good as you think you are? How accurate is your ability to self-evaluate?   Research published in 1999 resulted in the eponymous phenomenon known as the Dunning-Kruger effect. The research revealed the…

15 Ways AI Could Transform Daily Life

Without a doubt, artificial intelligence (AI) has become one of the hottest topics in town.   A combination of breathless excitement and near-paralysing fear are driving the debate along with countless – often ill-informed –…

Choose your words wisely: How the word ‘Twitter’ distorted a big meeting

What happens when a big business meeting discusses a small proposal?   Consider yourself to be a project leader in a business meeting, with some big shots there with you. The next item on the…

How to create a speech that will inspire

The schoolboy shuffles to the front of his classroom.   Shabby jacket, scuffed shoes. But then he speaks.   “When you look at me, you probably think I’m a joke. But I’m not! You probably…

How to overcome your career fears

What scares you most about your career?   Interviews can be terrifying, while the thought of giving a public presentation can send shivers down your spine. If these sound familiar, don’t worry, you’re not alone….

What kind of leader are you?

When asked to think of examples of good leaders, we often cast our minds to figures that were instrumental to significant changes in the world.   People like Martin Luther King Jr. and Winston Churchill….

LID celebrates its 25th anniversary: How the publishing industry is evolving

As LID celebrates it’s 25th anniversary this year, LID Radio speaks with founder and CEO, Marcelino Elousa, about how he started out and how the industry has evolved during that time.   The first book…

How to get the most from your equity crowdfunding campaign

Equity crowdfunding can be a tough way to raise money, but it can also bring you so much more than just cash for the business. If you have the right strategy. Here’s how to get…

How to hire culturally without missing out on technical ability

Businesses of all shapes and sizes are dependent on their workforce.   Simply put, the stronger your team, the brighter your future will be. It is important not only to recruit the very best talent…

Why you need to cultivate cultural intelligence

Culture has a host of different meanings.   For example, “I’m off to an art gallery to get some culture.” In this post, I’m thinking about how we view the world; our beliefs and values,…

Choosing the right verb is essential

When we formulate what we have to do that we will not do immediately, a good way to appropriately limit the to-do-task to a size that makes it attractive rather than something we postpone, is…

10 steps to effective remote working

Disparate teams, spread across a wide geographical area is becoming more and more commonplace.   But along with the many benefits this brings, there are also some challenges. So, here’s how to get the most…

The employee benefits staff really want

The key to retaining the staff you love lies in offering kind of employee benefits people really want.   Research from digital marketing recruitment specialists, Forward Role recruitment, has revealed that 35% of people prefer flexible…

Post-Truth Analysis for Breakfast

Post-Truth Analysis for Breakfast (237 downloads)

The highest ‘death rates’ in business revealed

The top 10 industries that suffer the highest business ‘death rates’ have been revealed by Turnerlittle.com.   Death rate definition: Businesses that have ceased to trade are referred to as business deaths. The death rate…

What to call ‘free’ time to make you (and others) respect it

Some of us have quite a few meetings to attend every week. So many in fact that we have difficulty finding time to do all the other tasks we have to do in addition to…

What makes a great brainstorming session?

Many people assume that a brainstorming session is about developing a great idea that will change everything.   But the most effective way to brainstorm is actually to think of as many ideas as possible,…

The Real-Life, Step-by-Step Guide to Asking for a Pay Rise

There are many milestones that we all go through during our careers.   Our first job interview, getting promoted, and making the decision to leave a role for greener pastures. But one of the most…

The five traits of a successful business leader

We’re often told that to be a successful leader, we need to be able to:   Establish a clear vision Share that vision with others, in a clear and compelling way Provide others with the…

How to choose the right telecoms package for your small business

The vast majority of businesses in the UK employ less than 10 people. Inevitably run by the owner, that person has all the challenges of growing the business, managing people and dealing with suppliers. So,…

Seven ways to get business networking really wrong!

I have been in direct sales for the last two years.  Prior to that I had no experience or knowledge of selling and yet joined a social selling company.  While setting up my new business,…

The top 10 most highly sought roles in digital marketing

The world of digital marketing is constantly changing and evolving.   New roles are emerging as companies adapt to new customer habits and strive to stay ahead of the competition. As a result of this…

How a social conscience can attract and retain top talent

Millennials now outnumber any other generation in the workforce and by 2020 they’ll comprise more than half the total workforce.     This tech-savvy generation have grown up in quite a different world from older…

Encouraging creativity in the everyday

How creative are you? How creative are the people you work with? How about your friends?   Next time you are at a social event, ask them. You may be surprised by what they say….

Make fear of public speaking your friend

When you stand up to speak, you want to share something worth hearing with your audience. You want them to enjoy the ride and leave with what they’re looking for. Flip that around and sit…

How automating tasks can relieve the pressure

Once we have mastered managing our tasks and time so we feel on top of things, the next logical step is to automate as much as we can.   We should still do those central,…

The ‘Uncanny Valley’ of automatic translation

The concept of the ‘Uncanny Valley’ was coined in the field of robotics in the 1970s.   Bukimi no Tani Genshō (不気味の谷現象) in Japanese, it relates to the uncanny or strangely familiar feelings evoked by humanoid…

How to deal with a quarter life crisis?

More than 85% of millennials feel under immense pressure.   Faced with Instagram and Facebook feeds of happy, successful people every time they open their phones – building a career and developing personal relationships have…

Seven tips to help you harness the power of Google

Most business people know about the importance of getting their business’ website found in the top of Google search results to drive relevant traffic. But are you embracing the other tools that Google provides for…

Take control of your career progression

No one can completely predict how their career progression will evolve.   People learn, they make mistakes, they take inspired risks, they benefit from luck, they fail to capitalise on chances. However, there are some…

Growing your business: how to get third-party sellers signing up to sell via your platform

Right now is an excellent time to be an online marketplace founder. Marketplaces are disrupting just about every industry and global growth continues to explode. In 2017, Amazon generated $31.88 billion in third-party seller

Global business: how to help your translator help you

So, you have an international communication strategy and sourced a fast, reliable, cost effective translation provider to spread your message across language barriers.   You’re sorted, right? Well, almost.   The reason why I say…

A word on attitude

Attitude is either a settled way of thinking or feeling about something, or truculent or uncooperative behaviour.   It’s your choice how you view the world. Some people wake up angry with everything, and carry…

Challenging the beliefs limiting your highest career potential

We talk a lot about career values. We talk a lot about career drivers. An area less written about – but arguably far more important – is career beliefs. Beliefs are the stories we tell…

Three tests to measure the strength of your USP

Whatever your business is, someone else is doing it too.   Some sectors are more crowded than others, but there are always competitors, and the success of your business depends on how well you stand…

How to prevent burnout

Do you feel exhausted most of the time? Are you losing your passion for work and life? Are you finding yourself overwhelmed by even the simplest of tasks? Do you struggle to pull yourself together…

Why watching twelve angry men may add to your persuasiveness

When Henry Kissinger was National Security Adviser to the US President, he once received high-grade intelligence from a new analyst.   Kissinger, however, did not act upon it. When afterwards the intelligence proved to have…

How to set your career goals for 2018

The end of the working year isn’t just reserved for rest, relaxation and a lot of mince pies.   It’s also the ideal time to reassess your career progression. Taking time off over Christmas provides…

Four ways to re-charge your energy away from the business this weekend

When we were kids, there was always time for naps, cloud-watching, or simply to lie around and just ‘be’.   But as business owners it can feel as though there simply isn’t the time to…

Thinking about the user in usability for a more effective workplace

Effectiveness, efficiency and satisfaction: it’s what Leesman is all about.   It’s what we test, probe and evaluate. And the majority of the research I now undertake across one of the largest global datasets of…

Game playing in market intelligence

Humans have an irresistible urge to play.   My inspiration for writing this blog, however, was not some football game: the Dutch won’t compete in the 2018 World Cup, so we don’t talk about soccer…

Seven steps to powerful presentations

Picture the scene…   You’re trying to listen to the speaker, but their presentation slides are so distracting that your mind wanders. You see people looking at their watches, wondering what’s for lunch, and perhaps…

Looking ahead to transform workplace productivity

An inconvenient truth: almost one in two employees do not believe that their workplace supports them working productively.   We need to understand why and then transform the workplace from a liability to an asset….

The Effects of Divorce on Business

A divorce proceeding is never a pleasant situation, and is something that is rarely planned for, or anticipated.   It can be made particularly difficult when there are assets involved, and when a business is…

Why it is important to have a sustainable work life balance

When it comes to working late, all of us have been there:   Insisting that we are happy to do it, then complaining we have no time to do the things we want or need….

Code naming: a funny yet serious role in business strategy

I don’t know about you but, when I look around me, one of the funniest activities in working in business strategy is defining code names for new projects.   Defining a code name is like…

10 ways to make your current website perform better

Is your website bringing you the leads you hoped it would?   If not, here are 10 of the fastest ways to improve its performance:   1. Know your numbers Use Google Analytics and ensure…

The open plan witch hunt

For as long as I can remember, there has been a witch hunt against open plan office environments.   It seems that journalists trapped in poorly designed open plan offices act as what economist Edward…

GDPR: Changing the ways businesses interact with their customers

From 25 May 2018 the Data Protection Act 1998 (DPA) will be replaced by The General Data Protection Regulation (GDPR).   This will bring important changes to the ways data is stored and processed by…

Beware of frogs, or The art of protecting your business’ secrets

Knowledge is power   Whether in politics, in battle or in business, usually the party has the upper hand when it is better informed and/or is better able to analyze the data they have. Thinking…

Don’t lose them at hello: using storytelling to inspire your audience

Surely every company wants stories and conversations that connect people?   And yet many fail to engage their employees purely by having the wrong conversations and telling the wrong stories in the workplace. Every company…

The Art of the Question: How to Open-up Thinking

As a coach, it’s not surprising I continually tout the virtues of questions.   The human brain is a hugely complex and ever-changing connection machine. And its processes of making connections (and connections on connections)…

Are you a successful manager? Know the five traits

A manager is made up of a multitude of characteristics that make them successful.   When it comes to measuring success, this is often set by others – from senior members of staff, to colleagues…

How to get CEOs to use both analysis and their gut to make decisions

The biggest hurdle for any business analyst is getting their work to be used.   I recently reflected on the most complicated task for business analysts delivering market intelligence output to management. After some thinking…

Knowing your strengths will change your life

Imagine if you knew when you were young what you needed to be doing in life in order to feel fulfilled and energised.   The lucky few who do know manage to make study and…

Be kind to yourself and celebrate New Years more often

Regardless what you think of New Years resolutions, they are pretty common.   And for good reason too. To many people, the new year constitutes a natural starting point for something new. A recently published…

Functioning workaholics: are you one and why you need to stop

Many words that use the suffix ‘holic’ conjure up fairly harmless connotations.   Being a chocoholic or a workaholic are rarely considered life-threatening, or at least to the extent of their alcoholic counterpart. I mean,…

These 7 tips are all you need to tap into employee performance

Team performance isn’t just about the quality of the employees on the team.   Much of it comes down to how that team is managed. A good manager can take a group of good employees…

Tackling the ‘wobble’ – the key to retaining good people

Despite the title, this is not about fighting the flab.   Instead, let’s look at another important wobble which occurs at key times of the year. The one where people feel dissatisfied with their lot…

The art of functionality in the workplace

“Form follows function” was the mantra of the early 20th century modernist movement.   But I’d argue it has much to offer today for anyone intent on delivering operationally effective solutions. Discussion of a product…

Self improvement for high achievers: knowing what to stop

I’ve always been in favour of personal development efforts that focus on our strengths, rather than work on our weaknesses. But there are some things we just need to stop doing. And we don’t often…

5 top tips to make a good first impression

First impressions make a lasting impression, or so the saying goes.   Which means it’s extra important to get that first moment of meeting just right to win people over. Here are five top tips…

How to apply the foundation stones of confidence

Confidence is life’s enabler. When you’re confident about something you believe that it’s likely to turn out well. You have a positive attitude and approach; you feel sure that if there are any difficulties or…

How Beatboxing can help us master successful business communication

Business and Beatboxing.   At face value, they don’t share any obvious similarities, yet there’s commonality to be exploited. Beatboxing uses the body like a versatile musical instrument, imitating a variety of sounds through the…

Getting honest about being stuck

In my experience of working with countless professionals on their careers, there is a strong recurring theme beneath the detail of issues and challenges.   And it’s this: Choosing to stay stuck. Difficult to hear…

Three ways to take notes at meetings that ensure you do what you decided you would

Notes are helpful reminders of what was agreed during a meeting, only if you use them after the fact.   If you are responsible for a group of some kind, I am sure you will…

How to help mothers return to work – and retain the talent in your business

Retaining your best staff and attracting quality candidates is a major issue for most businesses.   A recent poll of over 3,000 senior HR professionals found that businesses are more concerned about retaining and developing…

Employee training: why the benefits go far beyond skills sets

Every industry is facing an extreme change of pace. To remain competitive, add value to customers and improve growth, your workforce needs to have the right skills in place. That means investing in employee training….

Wildly Important Steps for Your Career, Right Now

At any given moment, there are one, two, or three wildly important things you need to work on to move your career forward. In the way that you wish, with the velocity you wish. And…

How affected are you by everyday nuisances?

It is never pleasant when something big and overwhelming happens to or at our workplace that throws us out of balance.   Perhaps the company is sold and the new owners have completely different ideas…

More Self-Harm than Self-Help? How to survive today’s guru industry

Many entrepreneurs have turned to the self-help industry for inspiration – and for some it has certainly been a good move.   But unfortunately, like any industry there is good and bad within it. The…

Leading from the inside out – why great leadership is inseparable from having a strong character

“We must be the change we wish to see in the world.” – Mahatma Gandhi   There are currently some 1,500 definitions of leadership and around 40 theories of leadership, according to Barbara Kellerman, who…

Achieve your perfect balance with ‘yes’ and ‘no’

What is your perfect sense of balance?   Balance is about the different pieces of our life and work dovetailing harmoniously in a way that works for us. We cannot cut ourselves into different pieces….

Lessen the load first and refine the structure later

Sometimes we simply have too much to deal with.   We are already doing what we perceive as our very best and still we barely finish things on time. Just as we have finished something,…

Ten key considerations when selling your business

Often the biggest decision that a business owner must make is deciding on whether to sell their business. There are many factors an entrepreneur will consider when deciding whether to sell their business, this article…

Artificial Intelligence in the workplace – the leadership challenge

Technological disruptions are defining this era of rapid business transformation and driving a set of deep rooted questions about the future of work, the implications for organisations, management and employees and how we can navigate…

Where to go when seeking legal advice

Got a legal issue – call a solicitor, yes? Not necessarily.   It may be that a paralegal is what you need. So, what is a paralegal? What’s the difference between a paralegal and a…

Take your own steps to success

So you think you’re a leader, and you’re making your way up the corporate ladder.   I admire your ambition! But I have a warning for you: Don’t follow in the footsteps of those who…

Happy endings – how to end your speech with impact

Once upon a time, there was a great speaker called Facunda who set her audience alight with riveting openings and challenging questions.   She skilfully elaborated ideas with supporting evidence and stories. Audiences hung on…

How to get your next job or promotion by finding your sales voice

Why is it important to sell yourself?   Because in life you are either selling, or being sold to. If you are exerting influence, you are selling; and for someone to buy into you, they…

Let structure be about habits

What structure habits make the greatest difference when it comes to our efficiency?   This question also pinpoints the core of what working with structure is really all about. We create and establish habits for…

10 self-confidence secrets you can use every single day

In a range of situations, if you extend your comfort zone you extend your confidence.   This is because you extend your beliefs about what you’re capable of doing. Here are ten top tips to…

Ten reasons why you are a dreadful public speaker

Are you a dreadful public speaker?   Unfortunately far too many people in business really don’t cut the mustard when it comes to public speaking. And yet, being able to present your business in a…

To be successful at work, your personality should fit with the structure of your friendship groups

No one wants to risk their job because they can’t juggle different groups of friends.   But belonging to multiple friendship cliques at work can leave some people paralysed by the pressure. While workplace friendships…

Have fewer meetings by prioritizing accurately

“But what about all the meetings?”   This was a question put to me during the break in the middle of a lecture I held the other day. ”They just keep adding up. How am…

How to grab your audience’s attention

If your voice is a pleasure to listen to you are already ahead of the game when it comes to sharing your message. Unfortunately, most of us fall into habits of speaking that make our…

Why personal resilience matters – and how to get it

Sometime you just have one of those days.   “It’s raining and I forgot my raincoat, so I’m soaking wet and I’ll probably get a cold now, I’m late for my meeting as well and…

Why Rapunzel is the perfect fairy tale for business storytelling

The evolution of storytelling   We live in a world of stories! From the stories that lulled us to sleep as a child to the heroic tale of the underdog that we read in our…

9 Career Management Mistakes That Are Holding You Back

There are probably endless reasons we could come up with to explain-away why our career hasn’t worked out as we would wish. Or why it isn’t where we wanted it to be, by now.  …

How to prepare to sell your business for maximum value

When it’s time to sell your business, there are many elements that come into play.   For example, how it is packaged, marketed and presented will affect the final price you achieve. But so too…

Are you putting customers off contacting you and forcing them to call your competition?

Customer satisfaction is the key to the long-term success of any business.   But far too many companies annoy and frustrate their customers before they even communicate with them. They do this by not thinking…

Eight ways to gain trust in a sales presentation

A vital part of your mission as a sales presenter is to listen carefully and read your audience.   You need to understand their drivers, the problem they want help solving and the constraints they…

12 Plans to be Making a Year Ahead of Your Next Review

Although we’re (supposedly) moving towards a culture that understands and implements the virtues of regular, real-time feedback, annual performance reviews still dominate for most of us. And it’s about 11.5 months ahead of their upcoming…

Should You Franchise Your Business?

How do you know when it’s right to franchise your business?   Simply put, franchising is a business model that looks to expand a business idea and its goodwill by licensing the right to use…

Set milestones and goals until Christmas

Here we go again. It may still be summer (just about) but fall is on the way and before we know it, it will be Christmas. For some of us, the autumn usually goes by…

Winning beginnings – opening your speech with impact

You’ve written your speech. You’ve edited, re-edited and re-edited. Your speech has a clear structure and message. Now for the crucial opening words and their delivery. Research has shown that the first 90 seconds of…

Nurturing your Spikes for career success

When I try to explain SPIKE to friends, colleagues, and indeed the audiences to whom I speak, I struggle for a precise definition. I have come to realise that’s because there isn’t one. Like most…

Think Your Career Strategy Isn’t Working? Think Again!

Where are you in your career?   Are where you want to be? Perhaps a little behind? Perhaps where you want to be – but there’s something missing? Perhaps where you want to be –…

Perseverance: Lessons from the life of Beethoven

Beethoven’s life was one of many challenges. He achieved much, despite his many struggles, so it is interesting to see what we can learn from this great composer. Perseverance and clarity of purpose are just…

How to stay cool under pressure

How busy are you? Take a moment to consider that question fully. I suspect you are very busy, and not simply with the pressures of a challenging executive role. I’m sure you are also trying…

The Muppet Show. Working for a bad boss.

Let’s face it, we’ve all worked for some right muppets.   There’s no other way of putting it. There’s no point dressing it up or applying lipstick to the pig. There are some bad managers…

Why your marketing needs an Avatar

Marketing isn’t cheap, so it’s understandable that business owners look for value for money.   And that leads many to pursue a strategy that targets a large audience. Which can be a mistake. Imagine you…

The 8 Behaviours Derailing Your Career

I’m all about the pivotal moments. And that most-often brings to mind the “big” moments. But our success (or otherwise!) has an awful lot to do with the “small” things we consistently do. Or don’t…

How to create an enduring strategic brand

When it comes to business success, it’s fairly simple: put the brand first, then build the business around the brand. This is what BMW do and how they describe it: “A Strategic Brand is what…

Brands are all about Value

What is the business case for the importance of enduring strategic brands?   Apple Take Apple. The company is worth over $800 billion. Many people, starting with its CEO Tim Cook, would say it’s a lot to…

Leading by example – the power of one

In July and August this year I was privileged to get to meet and interview a number of high profile global leaders. The interviews were about different aspects of global leadership – more on that…

Why every business needs an explorer at the helm

History is punctuated by the names of great explorers. We all know Livingstone, Columbus, Amundsen, and Armstrong. But for every Leif Erikson, Marco Polo, and Lewis & Clark who struck out on a journey of…

The top 10 Biggest Mistakes Entrepreneurs Make

All entrepreneurs will make mistakes. But it’s how you recover, pick yourself up and very importantly, learn from those mistakes that matters. I set up my own law firm in 2009 and had no idea…

12 Signs It’s Time To Move On In Your Career

I believe our careers should be our agenda. Not someone else’s. I believe our careers should excite and fulfil us. Even on the off days. I believe our careers should contribute to our life. Not compromise it. Perhaps…

Ethics: The beating heart of leadership

Leaders are more and more being defined not by what they do, but rather by the way they do it. The way that a leader guides, influences, manages and moulds their organisation, department or team…

Four decisions every business owner needs to make to achieve success

There are plenty of legendary bad business decisions: Blockbuster passing up the chance to buy Netflix; Kodak sitting on the digital camera; New Coke. But there are also legendary smart moves: I’ll have the merchandising…

Life’s Too Short For a Career Full of Compromise

If I say the word ‘compromise’ to you, what’s the root of your first reaction: positive or negative? Compromise can be strongly positive: the grease that keeps the wheels of equitable exchange turning; a foundation…

How spirituality can help you build a successful and profitable business

The state of our business reflects the state of our mind. When we genuinely feel positive and our head and heart are aligned, we attract positive results. Every time we pursue negative thoughts, they get…

Five steps to relighting the fire of growth in your business

Establishing a company that is successful is a tremendous feat.   If you have managed it, well done! However, while everything is running smoothly, you may soon find that your growth has plateaued. Everything may…

Are you being heard in meetings?

If you want to develop your career or business, you need to ensure your voice is heard. It doesn’t matter how talented you are if no one ever hears from you and you sit silently…

9 Career Management Mistakes That Are Holding You Back

There are probably endless reasons we could come up with to explain-away why our career hasn’t worked out as we would wish. Or why it isn’t where we wanted it to be, by now. But…

The Value of Integrity in Business

Life in business is generally viewed as macho, cut-throat, and uncaring. It’s not perceived as an environment that fosters trust, openness and creativity. The behaviour of bankers in recent years has further advanced the belief…

The business of tea is all about doing business in China

Sometimes I wake up in the morning and have to pinch myself. Am I still here? Still in China? Still in Beijing? Although my international role takes me back to the UK, and some other…

Share what you know and doors will open

Have you found a work-around for a common issue in your field? Are you just back from an industry conference, with some insights on the latest trends? Whatever it is, sharing what you’ve learned can…

12 Career Values to Powerfully Inspire Your Next Career Step

Clearly articulating what matters most to us in our careers isn’t something many of us commit a lot of time to. We might occasionally reflect when something at work really upsets us. Or take a…

Overcome Your Ego and Watch Your Business Flourish

How well our business performs depends very much on the state of our mind. When we feel positive and good about ourselves we find answers to challenges. When we feel low, irritable or generally out…

Social Selling is Dead… Long Live Social Selling.

Let’s get one thing straight here: ‘Social Selling’ is a very misunderstood concept. Indeed, many promoters of it are clearly under the misapprehension that ‘it’ is some kind of online social club or network where…

How to make the transition from intellectually engaged career woman to full time mum

Becoming a full time mum after being a full time career woman might be one of the most challenging steps in your life. And if you find yourself struggling – you’re not alone. I embarked…

Why it’s important to be a Good Customer

It is almost a cliché to say, “We deliver great customer service.” And very rare to hear people declare they want to be a great customer. I once worked as a corporate customer managing supplier relationships. And I…

10 Ways to Stay Energised and Motivated for Your Next Career Move

Work can be draining. And especially so, when we’re working on our next career move.   Perhaps you’re in a role you’ve disconnected with. And that itself makes work a drain. Perhaps you’re not in…

Building a Positive and Creative Culture at Work

The Advantages of Co-Creation Co-creation is the joining together of people to produce a mutually valued outcome. It is the cultivation of win-win solutions where efficiency, profitability and staff fulfilment march hand in hand. When…

How to take a deep breath and sleep better

Did you realise that you may not be sleeping because you’re not breathing fully? Short, shallow breathing increases the heart rate and makes your mind race, and slow, deep rhythmic breathing has the opposite affect….

Ten ways to keep your energy levels up when surrounded by negative people at work

Self-help author Anne Jones offers her advice to those who find themselves depleted by negative energy at work. At the end of a working day we all feel tired but if you’re finding that you…

Employees spend over 5 hours a week bored at work

On average, managers recognise that their employees are spending nearly 14% of their week bored at work. For an average full-time employee working an 7.5-hour day, this is equivalent to 5.3 hours a week. The…

6 Brain-based Tips for the Best Profile You’ll Ever Write

There’s enough out there on the “perfect” profile to make your head spin. So no sense me adding to it. But perhaps I can complement it. Here are 6 neuroscience-backed considerations for your next perfect…

Thirteen ways to celebrate the small victories

Acknowledging and celebrating something we have accomplished after having worked hard for a number of consecutive days increases our motivation. It simply makes us feel good. The value of celebrating these small victories and accomplishments…

The truth for breakfast: historic surprises

It is true. The Oxford Dictionary selected “post-truth” as word of the year in 2016. In Germany the related word “post-faktisch” was selected. These words relate very much to 2016; a year of surprises for…

Wellbeing in the workplace: How to spot signs and symptoms of mental illness

One in five of the people we work with are likely to be affected by a mental health condition this year. Nearly half of us will suffer from some form of mental illness during our…

How Can a New Company Build a Brand in a Tough Industry Such as Fashion?

Fashion is a notoriously difficult market to break into. The big players have been at it for so long and amassed such a vast fortune that they’ve grown a reputation for being untouchable. Such a…

9 Drivers to Accelerate Your Perfectly Designed Career

A career driver is more than a tendency, disposition or preference.

The Secret to Peak Performance and Wellbeing: The “Third Place”

I used to spend 10, sometimes 12 or 14 hours even, at work a day.

How you know that your goals are specific enough?

In order to prioritize according to something other than urgency, we need to establish goals to put our tasks in relation to.

Companies must create social value – or lose stakeholders

Society is calling for a change.

9 Ingredients to Greater Career Satisfaction and Fulfilment

After some basic career hygiene factors like physical safety, job security, co-worker relationships and salary, what adds-up to job satisfaction? It’s an obviously important question to consider. We invest a significant part of ourselves in…

Clean up a mess when you stumble upon it anyway

Our storage spaces and the amount of materials we save there can get out of hand so easily. Suddenly there is more of everything everywhere – digital documents is just one example. We save away…

Five HR changes your business needs to know

There have been a number of changes to employment law so far in 2017, but how do these affect your business? Brexit Brexit is big news for all companies, and 2017 will be key to…

How to protect your profits while implementing change

Change can make or break a business. Which is why it’s important to understand the costs versus the benefits of any change you decide to push forward. Remember: Profits = Revenue – Costs. Very often…

10 First Steps to a Stellar Reputation in Your New Role

With the hard work done to land your new role, it’s tempting to take your foot of the accelerator. To sit back and think: “job done”. And you deserve that celebration and that breathing space….

If I could only ask one question in an advertising pitch…

There was a time when it was enough to have a reasonable degree from a reasonable university to make it in the advertising business – because you could learn the rest on the job. You’d…

How To Deal With Impromptu Questions After Your Presentation

Many people who are comfortable giving a presentation for which they’ve prepared feel anxious when it comes to taking questions afterwards. Delivering a prepared presentation is different from answering questions ‘off the cuff’. However, if…

Effective marketing: How dangerous is your risk aversion?

Most big advertisers’ idea of best practice for the development of ad campaigns includes a fairly rigorous quantitative test before they put an ad on the air. Often the test results involve prescriptive changes and…

Eight Attitudes That Will Stifle Your Career Development

Many ingredients and varied recipes cook-up a successful career. Some are universally required. Others are situation-specific. Some are learnt. Others are drawn-out. And since the best of us are a little bit born-leader and a…

Leaving a Legacy: What I’ve Learned That’s Most Important

David Green discusses how to live a rich life and leave a lasting legacy in this excerpt from Giving It All Away…And Getting It Back Again. I love British cricketer and missionary C. T. Stud’s poem “Only…

Changing the conversation around ‘work-life balance’

Alienated, unhappy and stressed, Susan Scott outlines the problems posed by striving for work-life balance in a digital age. The majority of millennials define themselves by their career. And, yet, those in their late twenties…

It’s Madness not to Meditate

It might sound counter-intuitive at first but the best way to get more done is spend at least ten minutes meditating at the start of each day, says Tom Evans. The normal human mind can…

Seven Ways to Reinvigorate Your Personal Brand

“People buy people.” We all know this. But let’s get more specific and notice that it’s our Personal Brand that others are buying into, when they buy into us. When we secure that promotion. When we’re…

The negative self-talk that could Be Ruining Your Career

The language we use is important. It both reflects our internal working model of the world, and creates it. And so how we talk to ourselves is both revealing and influential. We talk to ourselves…

Four top tips for recruiting to grow your business

Recruiting the right people can be a struggle If you’ve struggled to recruit recently, then you’re not alone. Over three-quarters of small businesses experienced recruitment difficulties last year, with managers and technical staff reportedly the…

Why we are sometimes only 10% efficient

  One of the peculiarities of the normal human mind is that it can only hold one thought at a time. Think about this sentence and you will find what ever you are thinking about…

Don’t use PowerPoint – use Jelly Babies!

Five brilliant ways to bring your next presentation to life without the dreaded slides Let’s bust a myth. You do not NEED slides in order to give a presentation or make a speech. The best…

One third of HR directors have seen employee turnover increase in last three years

UK businesses are dealing with an increase in staff turnover, according to research by Robert Half UK. Over a third (36%) of HR directors have seen the number of leavers rise over the past three years. While…

When you give other people value, you win power and influence

The way we communicate often decides how big a slice of the cake we get. Does this seem a bit exaggerated? That may well be the case, but it doesn’t make it less true. Moreover,…

10 tips to negotiate what you’re really worth

Dan Beverly offers a few thoughts to help you negotiate when it comes to salary. 1. Make them love you first. As far as possible, hold-off any discussion of salary and bonus until way down…

The six elements that make a winning team

No successful big business owner is an island. You can keep a small business running by yourself but, if you are ready to achieve growth, then you need a team surrounding you. Your team has…

The four ‘domains of mindfulness’ and how to apply them at work

While there is no need to become a practicing Buddhist to benefit from mindfulness meditation, some of the tenets of Buddhist philosophy are immensely practical, and useful in business. In Buddhism, there are four ‘domains…

The key to staying rich

  David Green with Bill High discuss how to live a rich life and leave a lasting legacy in this excerpt from Giving It All Away…And Getting It Back Again. I realize that running a…

What is your perception of awareness?

The brain breathes mind like the lungs breathe air. – HUSTON SMITH Here, I take a deep breath and wonder: where do I begin? With a background in neither contemporary medicine nor science, writing about…

What do people really mean when they ask for ‘collaboration’?

For some time now I’ve been doing a fair bit of work around collaboration – at least that’s generally the starting point. Yet when we dig deeper into what’s really going on ‘collaboration’ may be…

Eight mindfulness hacks to make your ideas actually happen

Mindfulness meditation is not about sitting cross-legged in a cave chanting “Om”. What’s more, there’s no need to become a practicing Buddhist, or ‘Anything-ist’, to benefit from the principles of mindfulness. There is, however, much…

Advice for ‘working the room’ at a business event

Many people feel really nervous when they enter unfamiliar territory, probably one of the challenges we fear most in our lives. But, with a few preparations, we can tackle our nervousness. Before a business event:…

Six lessons every company should learn from start-ups

We work with a growing number of start-ups and we’ve been thinking about what businesses at any age can learn from their younger cousins.   1. Consider different employment types. Zero-hours contracts can come with a bad…

Methods for filing more efficiently

One of the greats things about digital material is that you can do a search for it. Or rather, we can let the computer search for it, while we do something else or get another cup…

Why should I share my contacts?

Yes, why, indeed. Now that you have achieved a favorable position by having attractive and important contacts in your networking portfolio, the most logical scenario would be to keep those cards close to your chest….

The Internet of Things is more about people and process than technology

Change is the new status quo and it is accelerating exponentially. Technology adoption is driving change at a dizzying pace. Billions of devices are connecting to networks—most of them the sensors, controllers, and machines that…

Should you get a mentor?

Sometimes people ask me this question in the same way I’d imagine they ask their friends if they should get a tattoo. Just because your friend’s got one, just because you’ve read a bit about…

The Willpower Mindset and How to Boost Yours

Ros Taylor, clinical psychologist, takes a revisionist view that willpower is a mindset which, once mastered, can be almost limitless. She reveals how you can boost yours. Willpower is the grit of perseverance, the stickability…

Telling your story: the whys and wherefores of writing a book

A behind-the-scenes look at the making of Top of Mind from marketing editor, Nickie Bartels. Among the first dream jobs I remember having in my childhood were classics like artist, scientist, architect, and marine biologist…

Happiness at work – is it natural or necessary?

When asked whether they’re happy in their job, few people would claim that they are happy every moment of every day. The daily stresses of work, such as last-minute deadlines, difficult projects, and challenges with…

Teaching Time Management Is A Waste Of Time But…

  We are desperate to become more effective. The clarion call for effectiveness and efficiency is wherever we look: do more, be more, see more, earn more, enjoy more, love more. Everything we are told…

Five Ways to be Mindful in Business

Mindfulness isn’t a box ticking exercise to be done each morning for 10 minutes or so, or something experienced on an ‘away day’ and then forgotten. It is a pragmatic philosophy and way to be…

Help your team give you feedback

This blog is all about feedback and managing people well, this includes you getting feedback from your team. Yes, Dear Reader, you need to get it as well as give it. And you need to be…

Screen sharing of the future: where will we be looking at photos and videos in 100 years time?

  Picture the scene: bright neon vectors, 2D images flying around in thin air, Tom Cruise waving his hands around – yes it’s Minority Report, and the iconic ‘gesture interface’. At the time this vision of…

What Reminders Do You Need?

When did you last snooze a reminder? Was it this morning or just a few minutes ago? Or, do you not even use the reminder-function?       A client asked me the other day…

The HR Traps We Guarantee You’re Falling Into

Here are some HR traps you might not have thought of, and our advice on how to solve them quickly and easily. You haven’t told your employees that they have the right to request flexible…

Cognitive Networking

Cognitive Networking – that makes dreams come true Action brings about change What can you do if you want to optimise your networking practice? A good starting point is the mantra “Action brings about change”….

Dehydration and Its Effect on Performance

Good nutrition and hydration are crucial for our performance at work.  So what happens if these two vital aspects of our wellbeing are neglected in anyway and what we can do to improve it. (pauses and…

Strategy around networking

Most of us let chance decide what our networks should be like. It means that we establish the contacts we make by chance. In short, we lose control of our goals and efforts when networking without…

Not Enough Hours In The Day?

  “There are simply not enough hours in the day and that’s the end of it” the MD said to me. He meant it. You could see that he was exhausted, trying to do too…

Align What You Sell With What You Believe

You have to align what you sell with the principals you have. When you misalign what you do, it undermines the association others have with you. The last thing you want is conflict where messages become messy…

3 ways to sleep better

It’s tempting to sacrifice sleep to give us more time. But when we’re tired we start to make bad decisions. We lose the ability to distinguish important work from unimportant work. Our workload increases, so…